After-Sales Service Qualification

An after-sales service qualification application concerns the service organisation of a manufacturer or importer for the relevant product categories in Turkey. Installation, maintenance and repair arrangements need to match the products concerned. The same requirements should not be assumed for every business or product. An initial review should establish whether the products fall within the current regulatory scope and identify the applicant’s role.

Review the service network

Consider the locations of authorised service providers, the products they support and their relevant technical qualification records. A list of service businesses alone may not explain whether the network meets the applicable product and geographic requirements. Check the status of agreements between the manufacturer, importer and service providers. The information submitted should reflect the service organisation that actually operates.

Prepare consistent application information

The company name, registered address, product list and service details should be consistent across the file. Current electronic registration and authorisation requirements should be checked in the official application system. Identify expired or missing records before submission. Changes to the business or service network may also create a need to update existing information; completing an initial application does not mean that ongoing responsibilities have ended.

Distinguish related documents

After-sales service qualification, a product warranty document and the qualification records of an individual service provider are separate matters. The existence of one does not establish that the others have been completed. Contact Özgel Patent with the product categories involved and a summary of your current service arrangements. The proposed consultancy scope can then address document preparation and the follow-up needed. Assessment and issuance remain the responsibility of the competent authority, and neither approval nor a fixed completion date should be presumed before the file is reviewed.

Discuss your requirements with Özgel Patent

Start with a short description of your requirements and the records already available. The initial discussion clarifies the requested service, the documents to prepare and the next steps. Official fees and any third-party procedures should be distinguished from the agreed professional scope. Call or send a WhatsApp message to +90 530 384 46 63, or email info@ozgelpatent.com.

Related services

Warranty Documentation Consultancy · CE Marking Consultancy